IT Site Support Engineer

Join Genesis Minerals during an exciting phase of growth!

Reporting to the Superintendent IT Support Operations, the Site Support Engineer plays a critical role in delivering reliable IT support across Genesis Minerals' operations. You'll be the key point of contact for site-based technology support, ensuring IT systems remain operational, issues are resolved efficiently, and improvement initiatives are successfully delivered.

This role offers a balance of hands on operational support and project work, partnering closely with site teams to enhance technology outcomes while contributing to a culture of safety, collaboration, and continuous improvement. This position is based across our Leonora operations on a Lifestyle 8 days on, 6 days off FIFO roster from Perth.

Key areas of focus include:

• Providing frontline IT support across operational sites, ensuring timely resolution of incidents and service requests
• Supporting and delivering site based IT projects and continuous improvement initiatives
• Managing site infrastructure, hardware, server rooms, communication racks, and IT assets to maintain safe, reliable operations
• Working closely with external service providers to improve support outcomes, documentation, and service delivery
• Contributing to operational planning, budgeting, asset management, and technology strategy initiatives

About You

You are a proactive and solutions focused IT professional who enjoys working in a dynamic operational environment. You bring strong technical troubleshooting skills, a customer focused approach, and the ability to work independently while building positive relationships with site stakeholders.

To be successful, you'll ideally have:

• Substantial experience in a FIFO Site Support Engineer, Systems Administrator, or similar IT support role
• Strong experience supporting Microsoft server, desktop, Active Directory, and modern workplace technologies
• Sound networking knowledge, including troubleshooting connectivity and site infrastructure issues
• Experience working with virtualised environments and enterprise IT systems.
• A continuous improvement mindset with the ability to contribute to and lead site based technology projects
• A current manual C Class driver's licence
• Relevant IT qualifications, ITIL, Microsoft, or networking certifications will be highly regarded

Why Join Genesis?

• Be part of a growing ASX-listed gold producer with an exciting future
• Work within a supportive, collaborative, and high performing team
• Variety of work across operational support, infrastructure, and project delivery
• Lifestyle-friendly 8/6 FIFO roster from Perth
• Competitive remuneration bonus structure, salary sacrifice options, airport parking, and other employee benefits

Join the Genesis Growth Story

Genesis Minerals is committed to becoming The Trusted Australian Gold Miner, delivering high quality operations and sustainable growth across the Leonora and Laverton regions of Western Australia.

If you're looking to take the next step in your IT career and make a real impact within a growing mining business, we'd love to hear from you!

Apply now with your CV and a brief cover letter and grow your career with Genesis Minerals.